At Cliq.pk, we strive to provide a seamless shopping experience and ensure customer satisfaction. However, due to the nature of our business, we currently do not support refunds or returns.

Please read our policy carefully before making a purchase.

No Refund Policy

All sales made on Cliq.pk are final. We do not offer refunds for any product once it has been purchased. We encourage our customers to thoroughly review the product details and descriptions before completing their order.

No Return Policy

Due to hygiene and safety concerns, particularly with perfumes and personal care items, we do not accept returns or exchanges of any products.

Damaged or Incorrect Products

While refunds and returns are not supported, we take product quality and order accuracy very seriously. If you receive a damaged or incorrect product, please contact our customer support team within 48 hours of receiving your order with the following details:

  • Order Number
  • Description of the issue
  • Clear photographs of the product and packaging

We will review your claim and, if approved, provide a resolution, such as a replacement (subject to stock availability) or store credit.

Contact Us

For any inquiries or concerns, please reach out to us at:
Email: [email protected]
Phone: +92 339 000 1477
Working Hours: Monday to Friday, 9 AM – 6 PM